My Issue ID?
My affected phone's wireless number?
Why are you calling in?
My affected Phone's Imei number?
My affected Phone's Sim Card number?
Have you Logged into your mywireless account to see if that can fix the problem?
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How long did the call take
Did you get a PCN?
The Att Wireless Reps Name?
The date of the call?
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st: tt1